Insync bikes customer services and service and support

Customer Services

Call our Customer Service Team on +44 161 813 1744 any time during the following hours:


  • Monday to Friday 8am to 8pm

  • Saturday 9am to 4pm
  • Sunday 10am to 2pm


Please note we are closed on Bank Holidays.

Further Support

If you've placed an order with us online, our expert team are on hand to help with you. You can use our Live Chat which is available 24/7*. 


A chat session can be started using the chat icon in the bottom right side of the all pages. Alternatively you may find the answer to a lot of your questions in our Help Centre. This is where you can find FAQs for our bikes and more.

Help Centre

*Please note that live chat may be unavailable during particularly busy times

Our Services

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