Terms and Conditions

These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website

www.insyncbikes.com ('the Website') and your relationship with: (i) The Hut.com Limited whose office is at Meridian House, Gadbrook Park,
Gadbrook Way, Northwich, CW9 7RA;

or (ii) THGPP LLC (trading as www.insyncbikes.com) whose registered
office is at 1209 Orange Street, Wilmington, County of New
Castle, Delaware, 19801, USA ('we', 'our' or 'us'). Please read them
carefully as they affect your rights and liabilities under law. If you do not
agree to these Terms, please do not access nor use the Website. If you have any
queries regarding these Terms then please contact us.

1. Agreement

By using the Website you agree to be bound by these Terms.

2. Amendments

We reserve the right to update these Terms from time to time and any
changes will be notified to you via a suitable announcement on the Website. It
is your responsibility to check for such changes. The changes will apply to the
use of the Website after we have given such announcement. If you do not wish to
accept the new Terms you should not continue to use the Website. If you
continue to use the Website after the date on which the change comes into
effect, your use of the Website indicates your agreement to be bound by the new
Terms; and modify or withdraw, temporarily or permanently, this Website and the
material contained within (or any part) without notice to you and you confirm
that we shall not be liable to you for any modification to or withdrawal of the
Website or its contents.

3. Registration

You warrant that:

the personal information which you are required to provide when you
register is true, accurate, current and complete in all respects; and you are
not impersonating any other person or entity

The products purchased on this site are for private and domestic use
only and are not for re sale. You will notify us immediately of any changes to
the personal information by e-mailing or telephoning our customer service


e-mailaddress:            feedback@thehutgroup.com


4. Privacy Policy

We will treat all your personal information as confidential and will
only use it in accordance with our Privacy Policy.

When you shop on this Website, we will ask you to input personal details
in order for us to identify you, such as your name, e-mail address, billing
address, delivery address, credit card or other payment information. We confirm
that this information will be held by us in accordance with the registration we
have with the Data Commissioner's office.

5. Protecting Your Security

To ensure that your credit, debit or charge card is not being used
without your consent, we will validate name, address and other personal
information supplied by you during the order process against appropriate third
party databases.

We take the risk of internet fraud very seriously. With the volume of
fraudulent credit card transactions increasing, we make every effort to ensure
all orders are thoroughly checked using the information already supplied. There
is a possibility we may contact you to make additional security checks and we
ask for your co-operation to enable us to complete them. We will not tolerate
fraudulent transactions and such transactions will be reported to the relevant

By accepting these terms and conditions you consent to such checks being
made. In performing these checks personal information provided by you may be
disclosed to a registered Credit Reference Agency which may keep a record of
that information. You can rest assured that this is done only to confirm your
identity, that a credit check is not performed and that your credit rating will
be unaffected. All information provided by you will be treated securely and
strictly in accordance with the Data Protection Act 1998.

6. Compliance

The Website may only be used for lawful purposes and in a lawful manner.
You agree to comply with all applicable laws, statutes and regulations
regarding the Website and its use. You agree not to upload or transmit through
the Website:

any computer viruses or anything else designed to interfere with,
interrupt or disrupt the normal operating procedures of a computer; and any
material which is defamatory, offensive or of an obscene character

7. Indemnity

You agree to fully indemnify, defend and hold us, and our officers,
directors, employees and suppliers, harmless immediately on demand, from and
against all claims, losses, costs and expenses, including reasonable legal
fees, arising out of any breach of these Terms by you, or any other liabilities
arising out of your use of this Website or any other person accessing the
Website using your personal information.

8. Third Party Links

As a convenience to our customers, the Website may include links to
other websites or material which is beyond our control. For your information,
we are not responsible for such websites or material nor do we review or
endorse them. We will not be liable, whether directly or indirectly, for the
privacy practices or content of such websites nor for any damage, loss or
offence caused or alleged to be caused in connection with, the use of or
reliance on any such advertising, content, products, materials or services
available on such external websites or resources.

9. Orders

All orders are subject to acceptance and availability. If the goods
ordered are not available, you will be notified by e-mail (or by other means if
no e-mail address has been provided) and you will have the option either to
wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to purchase
the goods or services from us and we have the right to reject such offers at
any time. You acknowledge that any automated acknowledgment of your order which
you may receive from us shall not amount to our acceptance of your offer to
purchase goods or services advertised on the Website. The conclusion of a
contract between you and us will take place when we (i) debit your credit,
debit card or PayPal account or (ii) dispatch the goods to you or commence the
services, whichever is the later.

We will take all reasonable care, in so far as it is in our power
to do so, to keep the details of your order and payment secure, but in the
absence of negligence on our part we cannot be liable for any loss you may
suffer if a third party procures unauthorised access to any data provided by
you when accessing or ordering from the Website.

The products sold on the Website are not for re-sale or
distribution. You are limited to a purchase of 5 items of any one product. We
reserve the right to cancel orders and/or suspend accounts where we believe
products are being ordered in breach of this provision.

You will assume the risk for the products once they have been
delivered to the delivery address which you specified when ordering the
products. We accept no liability where you provide an incorrect delivery
address or where you fail to collect the products from the delivery address
which you specified.

10. Cancellation Rights

Where you have purchased the goods or services as a consumer (i.e.
for private use as opposed to business use), please note that you are entitled
to cancel any contract completed with us within 14 days from the day on which
you acquire physical possession of the goods.

If you wish to cancel a contract pursuant to this clause, then
please see our Returns Policy for further details of how.

11. Price and Payment

All prices shown are inclusive of VAT (only where applicable - see
below) at the current rates and are correct at the time of entering the
information onto the system. We reserve the right, however, to change prices at
any time without notice to you.

If your delivery address is within the United Kingdom, no
additional taxes will be charged to you. If your delivery address is outside of
the United Kingdom you may be subject to import duties and taxes (including
VAT), which are levied once a delivery reaches your destination country. Any
such additional charges must be borne by you. You should note that customs
policies and practices vary widely from country to country. We recommend that
you contact your local customs office for information.

Please note that when shipping goods from outside the United
Kingdom, cross border shipments may be subject to opening and inspection by
customs authorities. In respect of all goods dispatched to you to an address
outside of the United Kingdom, you are deemed to be the importer of the goods
and must therefore comply with all the laws and regulations of the country into
which the goods are being delivered.

Payment can be made by any major credit or debit card or via your PayPal account.

Payment will be debited and cleared from your account before the dispatch of
your good or provision of the service to you. If payment is to be made via a
credit card a pre-auth value of £0.01 will be held against the card until the

card issuer validates the payment.

In the unlikely event that the price shown on the checkout page is
wrong, and we discover this before accepting your order in accordance with
clause 9, we are not required to sell the goods to you at the price shown. We
always try and ensure that the prices of goods shown on our Website are
accurate, but occasionally genuine errors may occur. If we discover an error in
the price of the goods that you have ordered we will let you know as soon as
possible and give you the option of reconfirming your order at the correct
price or cancelling it. If you cancel your order and you have already paid for
the goods, then you will receive a full refund.

You confirm that the credit, debit card or PayPal account that is
being used is yours. All credit/debit cardholders are subject to validation
checks and authorisation by the card issuer. If the issuer of your payment card
refuses to

or does not, for any reason, authorise payment to us we will not be liable to
you for any delay or non-delivery.

You may only use one discount code with each order. We reserve the
right to reject or cancel any orders where you add more than one discount code
to the basket.

Gifts with purchase are limited to one per person and one per order. We
reserve the right to cancel or reject any orders claiming additional gifts with

We allow you to use discount codes strictly on the terms and
conditions upon which they were issued which, amongst other things, may include
terms relating to your eligibility to use them and a maximum order value.

Please familiarise yourself with these terms and conditions before
you place an order as we reserve the right to reject or cancel any orders which
do not comply with these terms even if your credit or debit card has been
charged. If there is any inconsistency between the terms and conditions upon
which the discount codes were issued and these terms and conditions, the
discount code terms and conditions prevail. A copy of the discount code terms
and conditions can be obtained by mailing or telephoning our customer service
representatives at:

address:            feedback@thehutgroup.com

01606 336349

12. Eligibility to Purchase

To be eligible to purchase goods on this Website and lawfully enter into
and form contracts on this Website under English law you must:

if an individual, be 18 years of age or over; and register your
real name, address, phone number, e-mail address any other details requested.

By offering to purchase goods and services you represent to us that
you are 18 years of age or over and authorise us to transmit information
(included updated information) to obtain information from third parties,
including but not limited to, your debit or credit card numbers or credit
reports to authenticate your identity, to validate your credit card, to obtain
an initial credit card authorisation and to authorise individual purchase

13. Intellectual Property

The content of the Website is protected by copyright, trade marks,
database and other intellectual property rights and you acknowledge that the
material and content supplied as part of the Website shall remain with us or
our licensors.

You may retrieve and display the content of the Website on a
computer screen, store such content in electronic form on disk (but not any
server or other storage device connected to a network) or print one copy of
such content for your own personal, non-commercial use, provided you keep
intact all and any copyright and proprietary notices. You may not otherwise
reproduce, modify, copy or distribute or use for commercial purposes any of the
materials or content on the Website.

14. Limitation of Liability

Notwithstanding any other provision in the Terms, nothing in these

affect or limit your rights as a consumer under English law; or
will exclude or limit our liability for death or personal injury resulting
from our negligence.

The Website is provided on an 'as is' and 'as available' basis
without any representation or endorsement made and we make no warranties,
whether express or implied, in relation to it and its use. You acknowledge that
we cannot guarantee and cannot be responsible for the security or privacy of the Website
and any information provided by you. You must bear the risk associated with the
use of the Internet.

Whilst we will try to ensure that material included on the Website
is correct, reputable and of high quality, we cannot accept responsibility if
this is not the case.

We will not be responsible for any errors or omissions or for the results
obtained from the use of such information or for any technical problems you may
experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we
reasonably can.

In particular, we disclaim all liabilities in connection with the

incompatibility of the Website with any of your equipment, software
or telecommunications links; 
technical problems including errors or interruptions of the Website; unsuitability, unreliability or inaccuracy of the Website; and failure of the Website to meet your requirements.

To the full extent allowed by applicable law, you agree that we
will not be liable to you or any third party for any consequential or
incidental damages (both of which terms includes, without limitation, pure
economic loss, loss of profits, loss of business, loss of anticipated savings,
wasted expenditure, loss of privacy and loss of data) or any other indirect,
special or punitive damages whatsoever that arise out of or are related to the

15. Severance

If any part of the Terms shall be deemed unlawful, void or for any
reason unenforceable, then that provision shall be deemed severable from these
Terms and shall not affect the validity and enforce ability of any remaining provisions of the Terms.

16. Waiver

No waiver by us shall be construed as a waiver of any proceeding or
succeeding breach of any provision.

17. Entire Agreement

These Terms form the entire basis of any agreement reached between
you and us.

18. Law and Jurisdiction

These Terms shall be governed by and construed in accordance with
the laws of England and Wales and any disputes will be decided only by the
English courts.


Please note that the following returns procedure must be followed, and
failure to do so may result in us being unable to exchange goods or provide
refunds. Also please be aware that we cannot be held responsible and provide
refunds/exchanges on stock affected by circumstances beyond our control. This
includes damage and neglect after goods are received, goods being stored in
climatic conditions such as extremes of temperature that can affect some items

- items often stick together or alter appearance slightly, but will taste the
same and damage by third parties. In addition please be aware that during the
hot summer months goods in transport can be effected by the heat so be aware
that delicate items such as chocolate may not always look as intended, but they
will of course still taste as good as ever.

Should you wish to return an item for any reason please notify us
within 48 hours of receipt of your order of any part that is unsatisfactory. In
order to arrange a return, please contact us and inform our customer service
team of your order number, the item you are returning and the reason for the

We will then reply with a unique returns authorisation number and
the address you need to send the item to.

You'll need to package the item securely and include:

Your order number

The returns authorisation number

Whether a replacement or refund is needed

The reason why you are returning the item.

Goods returned should be in their original condition and packaging
in which they arrived, along with a copy of the invoice or packing slip.

Once received items will be checked and refunds on goods and
postage arranged where suitable.

We cannot issue refunds on simply unwanted goods due the perishable nature of
goods on sale. Refunds/exchanges will only be offered on items that are faulty,
and were clearly so at the time at which they were dispatched.

19. All Competitions

We reserve the right to amend these Terms from time to time.

These rules will be deemed incorporated into each competition
except to the extent that any specific instruction in a competition provides

By entering the competition entrants will be deemed to have read
and understood these Terms and be bound by them. All of our decisions will be
final and binding and no correspondence will be entered into.

Any person who is an employee or an immediate family member of an
employee of any company or any other person who is directly connected with the
organisation of any particular competition is ineligible to participate.

Competitions are only open to residents of the UK (excluding
Northern Ireland).

All entrants are to be aged 18 or over unless any other age
restriction is specified or implied. Entrants should, if under 18, obtain
permission in advance from their parent or guardian.

All entries must be received by the closing date specified in the

Answers will be entered upon submission. No responsibility will be taken
for any answers that are misdirected, lost for technical or other reasons or
received after the closing date.

We reserve the absolute right to disqualify without notice any
entries to any competition which we consider have used improper technical means
to enter and/or we believe is fraudulent.

Entrants are liable for their costs to access computer networks.

We will not be liable for or accept any responsibility for: (i) any
failure by the winner or any entrant to comply with these terms and conditions;
(ii) any disruption, delay or misdirection of entries; or (iii) any server,
system or network failures, malfunctioning or inaccessibility.

We shall be the promoter of all competitions subject to these terms
and conditions unless stated otherwise.


If for any reason an advertised prize is unavailable we reserve the
right at our absolute discretion to substitute a similar prize of equivalent or
greater value. Only one prize will be awarded per household.

There will be no cash or other alternative to the prize offered and
prizes are not transferable.


The winner's name will be selected in a random draw, after the
closing date, from all correct answers received.

The winner of a prize will be notified within 28 days after the
winner has been ascertained.

Please allow 28 days for delivery of all prizes.

If the winner of the competition is unable to take up a prize for
any reason or if the winner cannot be notified after reasonable efforts having
been made, then we may dispose of the prize as we think fit without any
liability to the winner for having done so.

For each competition, only one prize will be awarded per entrant /
email address. Names of winners will be available on request.

Claiming Prizes

Prizes Involving Travel: (a) Travel arrangements are the
responsibility of prize winners unless otherwise stated; (b) we reserve the
right to require written permission from the parent or guardian of any winner
who is under the age of 16 and to require such a winner to choose as a
companion someone 18 or over.

Competition prizes/tickets may be restricted to certain times of
the year and unless otherwise stated all prizes must be taken within six months
of the date of the competition draw.

Where prizes are to be provided by a third party then the winner
will be required to complete all appropriate or applicable booking or other
formalities direct with such providers. We will have no responsibility for the
acts/defaults of any other persons or companies.

20. Reviews

If you submit a review, you grant us a non-exclusive, royalty-free,
perpetual, irrevocable, and fully sub-licensable right to use, reproduce,
modify, adapt, publish, translate, create derivative works from, distribute,
and display such

content throughout the world in any media.

You grant The Hut.com Limited and its sub-licensees the right to
use the name that you submit in connection with such content, if they choose.

You agree to waive your right to be identified as the author of
such content and your right to object to derogatory treatment of such content.

You agree to perform all further acts necessary to perfect any of
the above rights granted by you to The Hut.com Limited, including the execution
of deeds and documents, at the request of The Hut.com Limited.

You represent and warrant that you own or otherwise control all of
the rights to the content that you post; that, as at the date that the content
or material is submitted to The Hut.com Limited:

You agree to indemnify The Hut.com Limited for all claims brought by a
third party against The Hut.com Limited arising out of or in connection with a
breach of any of these warranties.

Winners of the review competition will be notified by email. Failure to
respond to our notification email within 20 days will result in the prize being

21. Multibuy Offers

This offer applies only to qualifying items listed in the Multibuy area
of this Website.

Where any goods are returned (except for an exchange where products are
faulty/defective), we are entitled to either require the return of all goods
delivered as part of that Multibuy offer at your cost or charge you for the
goods retained by you at the full price quoted on this site. 

22. Promotional Gift Card & Vouchers Terms and Conditions

The conditions of use as set out below, the General Conditions of
Product Sale and any conditions on the reverse of the INSYNCBIKES Gift Card
shall apply to the issue and use of the INSYNCBIKES Gift Card. Please read the INSYNCBIKES
Gift Card Terms and Conditions in full before using the INSYNCBIKES Gift Card.
These conditions of use may be altered from time to time where INSYNCBIKES
considers it reasonable.


Only one gift card per customer.

The Gift Card will expire on the date shown on the reverse of the Gift
Card. After this date, the Gift Card will not be redeemable. However, INSYNCBIKES
reserve the right to remove or amend this promotion at any time.

The Gift Card can be redeemed at www.insyncbikesskincare.com in full or part
payment for products purchased on this site. INSYNCBIKES Gift Cards may only be
redeemed in £ GBP. If the value of your order exceeds the value of your INSYNCBIKES
Gift Card, you will need to pay the balance using a valid credit or debit card.

INSYNCBIKES Gift Cards can only be used for purchases made at www.insyncbikesskincare.com

Shipping charges may apply to orders where an INSYNCBIKES Gift Card is

INSYNCBIKES Gift Cards cannot be reloaded, resold, transferred for
value, redeemed for cash, be used in conjunction with other offers or applied
to any other account.

The INSYNCBIKES Gift Card cannot be applied to orders already placed at

The redemption of INSYNCBIKES Gift Cards is limited to one Gift Card per
transaction. No change or credit will be given if the Gift Card value is
greater than the purchase value.

INSYNCBIKES reserves the right to refuse to accept a Gift Card in
payment or part payment of any item where it reasonably suspects that the card
may have been stolen or obtained in any other illegal way.

The INSYNCBIKES Gift Card is not a cheque guarantee, credit, debit or
charge card.

Gift cards may not be redeemed by employees of INSYNCBIKES or anyone
else connected with this offer including employees of any Spas or Stores where
a Gift Card promotion has taken place.

By redeeming a gift card, you agree to receive marketing communications
from insyncbikesskincare.com.

The Gift Card cannot be used as full or part payment towards
complimentary gifts or offers where a minimum spend is required.

23. Lost or stolen cards

INSYNCBIKES will not be responsible for lost, stolen or damaged Gift
Cards. An INSYNCBIKES Gift Card cannot be replaced if lost, stolen or damaged.

24. Refunds

INSYNCBIKES Gift Cards are nonrefundable.

No refund shall be available for Products purchased using an INSYNCBIKES
Gift Card. Any Products returned must be exchanged for Product(s) of the same or
greater value.

25. EGift Voucher Terms and Conditions 

INSYNCBIKES International EGift Vouchers are
sold subject to the following terms and conditions:

• EGift Vouchers are valid for 2 years
from date of purchase.

• EGift Vouchers can be redeemed against
all products on the www.insyncbikesskincare.com International site.

• EGift Vouchers can only be redeemed on
www.insyncbikesskincare.com and cannot be redeemed in stores or at a spa.

• EGift Vouchers are nontransferable and may not be returned or redeemed for cash.

• If your order total is less than the value of the EGift Voucher, the remaining balance will remain on the EGift Voucher to be redeemed against subsequent orders. You may check
your E
Gift Voucher balance online via your
My Account page.

• If your order exceeds the value of the EGift Voucher, the
balances exceeding the value of your gift credit must be paid by credit or
debit card.

• If you return products you have purchased using a EGift Voucher, the remaining balance will be credited back onto the initial
Gift Voucher.

• Virtual EGift Vouchers will be emailed to the recipient once the full order has been processed and
payment has been taken. A copy will also be sent to the purchaser as
confirmation of dispatch.

• INSYNCBIKES International is not liable for delivery of a EGift Voucher to an incorrect or nonexistent email
address. This is the sole responsibility of the purchaser.

• INSYNCBIKES International is not responsible if a EGift Voucher is lost, stolen, destroyed or used without permission.

• INSYNCBIKES International reserves the right to cancel an EGift Voucher if we deem such action necessary. Promotion codes cannot be
applied to the purchase of E
Gift Voucher.

• Sales tax and shipping is applicable on any products purchased with an
INSYNCBIKES International E
Gift Voucher.

• When you purchase, receive or redeem a EGift Voucher, you
agree that the laws of England and Wales will govern these E
Gift Voucher terms and conditions. INSYNCBIKES International reserves
the right to change these terms and conditions from time to time in our